In an environment where changes happen quickly and new competitors emerge overnight, law firms in dubai are forced to differentiate themselves to stay in the market and forced to offer services with great utility so they could stay in the market. To win the customer first time is not a big deal but to retain that customer/client is a big deal. Yet, several lawyers are unable to articulate the cause behind clients choosing them over the other law firms. We believe the quality Law Firms are those who offer the services with;
- With Maximum Efforts
- Full Interest
- Using the best team you have
- Continuous Services
- Highest Level of Care
- By do not lose the hearings and submitting the best memorandum
If you visit any law firm’s website you will find some identical statements like “We strive for excellence”, “We provide quality”, “We are the best in town”, ” We make all the possible efforts to meet our client’s objectives”, “We do not compromise on quality”, ” We only care for high objectives and goals”, in short, there are many slogans we all have read by the law firms in town, but these are not the just only input to survive in the market. Even if you get the client but he will not come back if he is not served with quality services. Quality Services means from initial meeting/consultation to until the end, the client is not ignored and every moment is made secure from the law office’s side, in order to generate the best utility. This word best utility and this word great benefits do come from a wonderland. It needs to be proved. For proving such things a Law Office needs few qualities which are also required to survive in the market. It can be summarised as follows;
- The Best team with outclass efforts
- The Best team with the habit of taking the responsibility
- The Best team with the habit of giving maximum time to Case
- The Best team with a habit of listening to the Client and respecting by telling him the true advice and performing well without fake promises.
The management should take pride in giving a solid commitment to clients. Law Firms should also excel in providing optimum solutions to business problems and so forth. There are certain ways to make your practices stand out from other law firms in dubai.
Transparent Billing and Services:
Try to provide maximum transparency like offering flat fees, zero poor performance, and flexibilities for the Clients. Ask your clients what suits them best and what they desire it to be. Above all, avoid surprising them at the end when the verdict arrives. Though the court verdict can’t be predicted but if the lawyer does his best then quality results can be expected. Make transparent billing and services policy with collaborating in prices with the clients. A law firm should have a set of capable, skilled, and experienced fellows who can better serve your goals. Never compromise in hiring competent, efficient, and trained staff to uplift your company.
Commit the salaries which can easily be paid as it’s the major overhead cost. Recruitment of skilful and proficient people leads to the achievement of greater success and long-term sustainability. Lawyers must be excellent listeners. There should be consistent talks between the clients about the quality of services, what are their expectations, what changes they require. If you work upon their suggestions and comments things will move towards betterment. This is also a compelling way to retain a strong client base through differentiation. Lawyers must work with full dedication and make better use of their time. They should deliver what they have promised. Show empathy towards your client and not merely just do the things for the client. They should feel that you are treating them with respect, attentiveness, and courtesy. From the first meeting till the file gets closed they should remember you in good words. This will certainly come with recommendations to friends and family.